Payments and bank accounts

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Update a bank account

Update your bank account

 

To update your bank account, you will need to amend your application. Follow the steps in the Make Changes or Amend a Processed Working Families Tax Credit Application help topic.

Payments

Make a payment

 

1. Click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log in to My DOR. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, in the Individuals and Families section, click the Working Families Tax Credit link.
4. On the Working Families Tax Credit page, click the Go to my Account Summary link. If you have access to more than one individual or business, click the name of the individual who needs to make a payment.
5. Click the Make a Payment link in the Working Families Tax Credit Balance panel.
6. Select the Filing Period you want to pay, then click the Next button.
7. On the Payment Method page, select the payment type you wish to use and click Next. More information on payment options.
   • Bank Account (ACH Debit) will deduct the payment from the bank account you select on the next page.
   • Credit or Debit Card will charge the card you provide on the next page. A 2.96% service fee (with a $1 minimum) is charged by our third party processor. 
8. On the Payment page, follow the prompts.
   • If you selected the Bank Account (ACH Debit) option, confirm the payment amount and payment date, select or add your bank account, and click the Next button to continue to the Review & Submit page.
   • If you selected the Credit or Debit Card option, confirm the payment amount, enter your credit or debit card information, billing address, contact information, how you would like to receive your receipt, and click the Review Payment button. Review the payment information, then click the Submit Payment button to complete your submission and proceed to the Confirmation page.
9. View the summary of the payment on the Review and Submit page, then click Submit.
10. On the Confirmation page click OK.

Delete a payment

 

1. Click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log in to My DOR. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, in the Individuals and Families section, click the Working Families Tax Credit link.
4. On the Working Families Tax Credit page, click the Go to my Account Summary link. If you have access to more than one individual or business, click the name of the individual who needs to delete a payment.
5. Click the Delete a link in the Working Families Tax Credit Balance panel.
6. On the account Summary page, click the More Options tab.
7. In the Payments, Return and Submissions section, click the Manage Payments and Returns link.
8. In the Show section, click the first drop-down menu and select Payments to display all payments.
9. In the second drop-down menu select Pending to narrow the results further.
10. Below, in the Status column, click the Pending link for the applicable payment submission.
11. The payment request displays, to delete the payment request submission, click the Delete link.
12. Click Yes to confirm.
13. Click OK.