Update your account

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Address change

Update your mailing address

 

1. Click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log in to My DOR. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, in the Individuals and Families section, click the Working Families Tax Credit link. If you are on the Working Families Tax Credit page, continue to the next step.
4. On the Working Families Tax Credit page, click the Go to my Account Summary link. If you have access to more than one individual or business, click the name of the individual whose mailing address needs to be updated.
5. On the Summary page, click the Update Account Information link in the Working Families Tax Credit Account panel.
6. Review the addresses on the Addresses tab. All mail will be sent to the primary mailing address unless you use a different address on the Working Families Tax Credit account.
7.  Select the address to update.
   • To update the primary mailing address, click the address in the Primary Mailing panel.
   • If you need to use a different address than the primary mailing address, click the Use a different address than the primary mailing address link in the Working Families Tax Credit Mailing panel.
   • To update an existing Working Families Tax Credit mailing address, click the address in the Working Families Tax Credit Mailing panel.
8. Below the current address, click the Change this address link.
9. Enter the new address and verify the address. If required, select the correct address. If the address cannot be verified or you want to use the address as you entered it, click Yes to continue.
10. Click the Next button.
11. Review the information and click the Submit button.
12. On the Confirmation page, click the OK button.

SAW Profile name and email address  

Update your SAW profile name and email address

 

1. Click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log in to My DOR. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, in the Individuals and Families section, click the Working Families Tax Credit link. If you are on the Working Families Tax Credit page, continue to the next step.
4. On the Working Families Tax Credit page, click the Go to my Account Summary link.
5. On the account Summary page, click the Manage My Profile link in the top right corner of the page.
6. On the Manage My Profile page, click the Profile tab.
7. Click the Update your SAW profile contact information link to update your name and email address. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
8. Update your Name or Email and then, click Update. 
9. Click Return to My DOR to return to the My DOR Services page.
10. On the My DOR Services page, in the Individuals and Families section, click the Working Families Tax Credit link.

My DOR profile

Update your My DOR profile

 

1. Click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log in to My DOR. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, in the Individuals and Families section, click the Working Families Tax Credit link. If you are on the Working Families Tax Credit page, continue to the next step.
4. On the Working Families Tax Credit page, click the Go to my Account Summary link.
5. On the account Summary page, click the Manage My Profile link in the top right corner of the page.
6. On the Manage My Profile page, click the Profile tab.
7. To update your phone number, click Edit Phone Number. To update your Security Question, click Change Security Question.
8. Click OK. Your updated information displays.