Self-service payment plan

Self-service payment qualifications

The self-service payment plan is a way to budget payment of your tax bill in 3, 6, 9, or 12 months. As long as the terms and conditions of the plan are met, Revenue will not proceed with collection activities for debt in a payment plan.

Payment plan qualifications

You must have:

• Received a bill (called a Notice of Balance Due) for the amount(s) you want to include in the payment plan.
• Total tax amount due, including penalties and interest, greater than $100 and less than $100,000.
• A bank account that allows you to schedule direct debit (ACH debit) payments.
• No active DOR tax warrants or tax liens.
• No active payment plans or a payment plan in the past 12 months.

You must agree to:

• Pay the full amount of the payment plan in 12 months or less.
• Schedule your first installment payment within 30 days of signing up for the payment plan.
• Automatic monthly payments via direct debit (ACH debit) from a bank account.
• Acknowledge that penalties and interest will continue to accrue during the term of the payment plan.
• Pay any future tax bills (not included in the payment plan) within five days to avoid default on this plan.

If you enroll in a payment plan and do not meet the terms and conditions of the plan, the payment plan will default and the department may begin enforced collection action.

If you feel you may not be able to meet the terms and conditions, please call 360-763-7300.

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How to...

Enroll in a Self-Service Payment Plan 

 

You must be an account administrator to enroll in a self-service payment plan and have received a tax bill (called a Notice of Balance Due) from the Department of Revenue. Learn more about Self-Service Payment Plan qualifications and terms below.

1. Click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log in to My DOR. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, in the Individuals and Families section, click the Working Families Tax Credit link. If you are on the Working Families Tax Credit page, continue to the next step.
4. On the Working Families Tax Credit page, click the Go to my Account Summary link. If you have access to more than one individual or business, click the name of the individual who needs enroll in a self-service payment plan.
5. Click the Add Self-Service Payment Plan link in the Working Families Tax Credit Balance panel.
6. Review the qualifications and if you meet them, click Next.
7. On the Plan Setup page, enter the date of the first installment payment. The first installment date must be within 30 days of the day you enter into the payment plan. Your bank account will be debited on this date each month of the plan.
8. If you want to make a down payment, enter the payment amount.
9. Click Next.
10. Select the term of the payment plan and click Next.
11. Enter the bank information for the account that will used to make monthly payments and click Next.
12. Review the Payment Plan schedule. The sequence number references each scheduled payment. If you need to make changes to the plan term, the down payment amount, or bank account information, use the progress bar or the previous button to go back.
13. Under Contact Information, enter your full name, phone number, and email address.
14. You must review the terms and conditions before clicking the agreement checkbox. Click the Read Terms and Conditions button to review the detailed terms and click OK.
15. Check the box next to the statement I agree to comply with the terms and conditions.
16. Click Submit to finalize your enrollment into the payment plan.
17. Click Printable View for a summary of the payment plan agreement. The document will open a new browser window. Use your browser menu to Print or Save as PDF.
18. Click Print Confirmation and use your browser options to either print the confirmation number or save it as a PDF.

Review your payment plan 

 

1. Click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log in to My DOR. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, in the Individuals and Families section, click the Working Families Tax Credit link. If you are on the Working Families Tax Credit page, continue to the next step.
4. On the Working Families Tax Credit page, click the Go to my Account Summary link. If you have access to more than one individual or business, click the name of the individual who needs to view a self-service payment plan.
5. Click the View Self-Service Payment Plan link in the Working Families Tax Credit Balance panel.
6. You can navigate through a view-only version of the payment plan enrollment pages that you submitted by clicking the Next button or using the links in the progress bar.
7. To print a summary of the payment plan, click Print at the top of the page.
8. Use your browser menu to either print or save as a PDF.

Change your bank account information for a payment plan 

 

Call 360-763-7300. Only an account administrator can call and request updates to bank account information. Changes to bank information should be made at least two (2) business days prior to the scheduled payment date.

You cannot update bank account information online in My DOR for payment plans.

Cancel a payment plan

 

If you feel you may not be able to meet the terms and conditions, please call 360-763-7300.

The balance of the self-service payment plan is due immediately. If the balance is not paid in full, your account will be referred to a revenue agent for collection.

Frequently asked questions

Why would I enter into a self-service payment plan?

Peace of mind. As long as the terms and conditions of the plan are met, Revenue will not proceed with collection activities for debt in a payment plan. Entering into a payment plan is a way for you to regain control of a difficult situation.

You choose:

1. Whether you will pay the debt in 3, 6, 9, or 12 months
2. The monthly payment date

Payments are automatically withdrawn on the same day each month. If a recurring payment date falls on a weekend or holiday, the payment will be withdrawn on the following business day per RCW 1.12.060(3).

Why should I make a down payment?

A down payment reduces the outstanding debt, which means:

• You may pay less in interest and penalties over the term of the payment plan
• Your monthly payments will be less

I have a pending balance amount when I try to set a payment plan, what does that mean?

Pending balances means that Revenue has not issued a bill for the liability…yet.

If you want to include the pending amount into the payment plan, you will need to wait until you receive the bill and then sign up for the payment plan.

How do I update the bank information for my payment plan?

Call 360-763-7300. Only an account administrator can call and request updates to bank account information. Changes to bank information should be made at least two (2) business days prior to the scheduled payment date.

You cannot update bank account information online in My DOR for payment plans.

I want to pay off my debt in my payment plan early. How do I get the payoff amount?

The amount owed for your payment plan will be listed in My DOR. Go to the Summary page for your account and review the balance. You can also review your plan to verify which tax periods are included. You will want to make sure that your final payment is credited to the same tax periods as your plan. Click Make a payment to enter payment information to pay the balance of your plan. Learn more about how to make payments in My DOR.

What happens if I cannot make a scheduled payment?

If you feel you may not be able to meet the terms and conditions, please call 360-763-7300.

What does default mean?

For self-service payment plans, default means that your payment plan ceased because you did not follow the terms and conditions.

How are my monthly payments applied to the debt in the self-service payment plan?

Monthly payments are applied in this order:

• Interest
• Penalties
• Tax liability

When more than one bill is included in the payment plan, the payments will apply to the oldest tax liability first WAC 458-20-228(8). There is no difference in how payments are applied when you pay a bill or if the bill is included in a self-service payment plan.

How is interest calculated for the self-service payment plan?

Interest included on a bill is rolled into the Starting Balance of the payment plan. If you enter into a payment plan before the due date of the bill, you may not see any interest in the Interest column for the first month because it was already included in the bill.

After the due date of the bill, interest accrues daily on the remaining tax. The self-service payment plan projects how much tax will be due each month after each payment is applied, and the amount of interest that will be due for the month based on the remaining tax balance. Interest rates are determined by RCW 82.32.050(2) and are the same whether the debt is included in a payment plan or not.

How is the penalty calculated in a self-service payment plan?

Some penalties are already included when the bill is issued. Any penalties assessed before you enter into a self-service payment plan are included in the Starting Balance in the payment plan. When a bill is not paid in full by the due date, additional penalty is due. If the bill is not paid in full by 30 days after the due date, another penalty is due.

Entering into a payment plan will not stop additional penalties from being assessed, so you may see additional penalties in the Penalty column of the payment plan. The self-service payment plan projects how much tax will be due each month after each payment is applied, and the penalty is based on the remaining tax balance. See WAC 458-20-228(5) for more information about penalties. The maximum amount of penalty that can accrue is the same whether the debt is included in a payment plan or not.